Frequently Asked Questions
Find answers to common questions about CleanStep.
CleanStep helps you remove junk files, cache, duplicate photos, blurry images, and duplicate contacts. It also compresses videos to save storage space.
No. CleanStep always shows you what it found and lets you review items before deletion. You have full control over what gets removed.
Photo Cleaner scans your photo library to identify duplicate images and blurry photos. It groups similar photos together so you can easily choose which ones to keep or delete.
Video Compressor reduces the file size of your videos using efficient compression algorithms while maintaining visual quality. You can choose the compression level that works best for you.
Secret Folder is a private space where you can store photos and files away from your main library. It is protected by a PIN code that only you know.
To cancel, go to Settings → [Your Name] → Subscriptions → CleanStep → Cancel Subscription. Make sure to cancel at least 24 hours before the trial ends to avoid being charged.
Photos access is needed to scan for duplicates and blurry images. Contacts access is needed to find and merge duplicate contacts. The app only reads this data locally on your device.
No. The step tracker is a general wellness feature designed to help you stay aware of your daily activity. It is not intended to provide medical advice, diagnosis, or treatment.
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