Privacy Policy
Last updated: July 12, 2025
Introduction
API MEDARICA j.d.o.o. ("we," "our," or "us") operates the CleanStep - Smart Cleaner application. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application.
By using CleanStep, you agree to the collection and use of information in accordance with this policy.
Information We Collect
Data Used to Track You
The following data may be used to track you across apps and websites owned by other companies:
- Purchases
- Identifiers
- Usage Data
- Diagnostics
Data Linked to You
The following data may be collected and linked to your identity:
- Purchases: Purchase History
- Identifiers: User ID, Device ID
- Usage Data: Product Interaction
- Diagnostics: Crash Data, Performance Data
How We Use Your Information
We use the information we collect to:
- Provide, operate, and maintain the app
- Improve, personalize, and expand our services
- Understand and analyze how you use the app
- Process transactions and manage subscriptions
- Communicate with you for customer service and support
- Identify and fix bugs and technical issues
- Monitor and analyze usage patterns and performance
Data Processing
CleanStep processes certain data locally on your device. For example, when scanning for duplicate photos or contacts, the analysis happens on your iPhone without uploading your personal content to external servers.
Some data, such as crash reports and usage analytics, may be transmitted to help us improve the app and fix issues.
Third-Party Services
Our app may use third-party services that collect information used to identify you. These services have their own privacy policies addressing how they use such information.
Third-party services we may use include:
- Apple App Store (for app distribution and in-app purchases)
- Analytics providers (for app performance monitoring)
- Crash reporting services (for stability improvements)
Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy. We will retain and use your data to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.
Data Security
We implement appropriate technical and organizational security measures to protect your personal information. However, no method of transmission over the Internet or method of electronic storage is 100% secure.
Your Rights
Depending on your location, you may have the following rights regarding your personal data:
- Access: You can request access to the personal data we hold about you.
- Correction: You can request that we correct any inaccurate data.
- Deletion: You can request that we delete your personal data.
- Portability: You can request a copy of your data in a portable format.
- Objection: You can object to certain processing of your data.
To exercise any of these rights, please contact us at info@cleanstep.app.
Children's Privacy
Our app is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we discover that a child under 13 has provided us with personal information, we will delete it immediately.
Changes to This Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
Contact Us
If you have any questions about this Privacy Policy, please contact us at info@cleanstep.app.
Questions?
If you have any questions about this document, please contact us at info@cleanstep.app